Developer - Service Delivery QA

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent-and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and Al with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Job Title: Developer - Service Delivery QA
Years of Experience: L2 (3-5 years)
Domain: Cards
Location: Kuala Lumpur

Job Summary:
We are looking for a motivated Junior Developer with 3-5 years of experience to join our Cards - Service Delivery QA team. The role involves development, maintenance, and production support for Mainframe-based Cardlink applications within the Payments Card domain. You will work closely with QA, operations, and business teams to ensure system reliability, compliance, and performance.

Key Responsibilities

• Develop, enhance, and maintain applications using Mainframe Cobol, CICS, Easytrieve, and JCL.

• Work with VSAM and sequential datasets to support application processing and data handling.

• Collaborate with QA teams to ensure high-quality deliverables for the Cards platform.

• Provide production support, including issue analysis, troubleshooting, and resolution within agreed SLAs.

• Participate in code reviews, unit testing, and system integration testing.

• Document technical specifications, change requests, and production incidents.

• Ensure adherence to security, compliance, and operational standards.

• Work closely with stakeholders to understand requirements and translate them into technical solutions.

Requirements:

• 3-5 years of relevant experience in Mainframe development.

• Strong skills in Mainframe Cobol, CICS, Easytrieve, and JCL.

• Experience with VSAM and sequential datasets.

• Hands-on experience in Cardlink and Payments Card domain.

• Previous experience in production support, preferably in a banking or financial services environment.

• Familiarity with Mainframe ZOS operating system.

• Strong analytical and problem-solving skills.

• Good communication and teamwork abilities.

Nice-to-Have Skills:

• Knowledge of card transaction processing flows and payment gateways.

• Experience with incident/change management tools (e.g., ServiceNow, Remedy).

• Understanding of QA and testing processes for mainframe applications.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.