Director, Finance & Operations AGM

About Cochlear

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.

The Opportunity

As Director, Finance & Operations, Asia Growth Markets, you'll be a trusted advisor to our General Manager and a key member of the leadership team, helping drive growth across a diverse and evolving region. You'll combine commercial insight, operational leadership and people development to help our teams make better decisions, improve customer experiences and accelerate business performance.

This is a highly visible regional leadership role where you'll partner with Country Managers, Sales, Marketing, Customer Service and Operations leaders across Asia Growth Markets. You'll lead Finance and key operational functions, providing the commercial intelligence, planning and governance needed to support sustainable growth, while building capability and confidence across the wider business.

What You'll Do

Drive business performance

• Partner with the General Manager and leadership team to shape strategy and business plans.
• Provide commercial insights that support growth, investment decisions and market opportunities.
• Lead forecasting, planning, budgeting and business reviews across the region.

Lead finance and operations

• Oversee financial governance, reporting, audits and compliance.
• Drive working capital performance, inventory management and financial controls.
• Lead continuous improvement across customer service, logistics, demand planning and order-to-cash processes

Strengthen the customer journey

• Help shape lifetime customer engagement initiatives, including upgrades, accessories and service opportunities.
• Define and develop the customer service strategy across direct and indirect markets.
• Identify ways to make each interaction with Cochlear more straightforward, responsive and valuable.

Develop people and capability

• Lead and develop a high-performing team.
• Coach leaders and teams to better understand financial metrics and business performance.

What You'll Bring

We're looking for a commercially minded finance leader who enjoys influencing beyond the numbers.

You'll bring:

• 10+ years experience leading finance functions within complex multinational organisations.
• CPA, CA, CIMA, MBA or equivalent qualification.
• Strong commercial acumen and business partnering capability.
• Experience across financial planning, reporting, governance and operational finance.
• Demonstrated success leading and developing teams.
• Strong analytical skills and experience using Power BI and AI-enabled analytical tools.
• Exposure to customer service, logistics, supply chain or distributor management environments.
• Excellent stakeholder management and communication skills.

Experience that would be valuable

The following experience would be beneficial:

• Experience in the medical device industry.
• Familiarity with Oracle, Hyperion Smart View or comparable platforms.
• Experience working across Asia-Pacific markets and business environments.

This is an opportunity to influence strategy, lead a talented team, improve how we work and help shape the future growth of our Asia Growth Markets business. You'll work with experienced regional leaders, gain broad organisational exposure and make a meaningful contribution to a purpose-driven organisation that changes lives.

If you're energised by combining commercial leadership, operational excellence and people development, we'd love to hear from you.

How to apply.

If you are excited about what you have read and would like to be considered for this role then please submit your resume and a covering letter detailing your suitability for this role.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Desired Skills and Experience

Commercial Finance

Financial Planning & Analysis (FP&A)

Business Partnering

Operations Management

People Leadership