- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Morgan Philips is partnered with a leading global media services company to identify a Director to lead a regional delivery organization serving the world's top studios and streaming platforms.
This is a senior leadership role reporting into overseas group leadership, responsible for stably running a distributed organization operating across multiple countries and time zones. The successful candidate will collaborate directly with studio- and streaming-platform-level clients, serving as the primary point of contact for critical service delivery matters.
We are looking for more than a manager — a strategic leader who understands technology change and automation in a global content services environment, and who can drive workflow improvement and new business growth.
What You'll Do
- The full delivery pipeline: mastering, quality control, delivery, packaging, and audio
- Day-to-day performance, quality, staffing, and efficiency of the Malaysia-based team
- Getting processes aligned and consistent across countries and sites
- Coordinating collaboration across a distributed, multi-country workforce
- Growing the next layer of leadership — coaching Directors and Managers underneath them
- Client relationships at the studio/streaming level, including handling escalations directly
- Spotting where automation or better tooling could improve the workflow, and weighing in on which tools make sense
- Supporting sales efforts — helping win new clients and expand existing accounts
- Working with global leadership on broader strategy, staffing plans, and quality initiatives
- Catching operational problems early and fixing them before they escalate
What You'll Bring
- At least 5 years running teams at Director level or higher, specifically in media/post-production operations
- Led people across multiple countries — and actually developed leaders underneath them, not just managed individual contributors
- Worked inside a global company, reporting up to leadership based somewhere else
- Managed audio/mixing teams directly, not just adjacent functions
- Been the main operational contact for a big studio or streaming client
- Helped win new business or expand accounts, even if not formally in sales
- Been able to take what a client wants and turn it into something the team can actually deliver
- A working knowledge of the tech and automation tools used in media delivery today (doesn't need to be an architect-level understanding)
- Been part of standardizing or improving how an operations team works
A plus, not a requirement:
- Experience with media orchestration or workflow automation platforms
- Direct experience working with major global studios or streaming platforms
Location & Language
- Based in Malaysia
- Fluent, business-level English required
- Comfortable working across cultures with overseas leadership and multi-country teams
More Info
Key Skills
workflow automation platforms
