Dispatcher

About Jaya Grocer:

Jaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

Our Vision:

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say I can get what I want whenever I need it. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with Grab Signatures.

Our Mission:

Provide a diverse variety of High Quality and Fresh Produce

Offer attractive Best Value Pricing

Ensure customers have the Best Shopping Experience

To grow the business through successful Collaboration and Partnerships

Practice the Values of Jaya Grocer every single day

Our Values:

Teamwork

Trust

Integrity

Customer Satisfaction

Growth

Get to know the role:

Develop, alter and optimize routes. Effectively communicate and serve as a liaison between other dispatch and staff. Must maintain agile and ready to handle sudden route change and delivery issues. Duties include to transmit assignment, compiling statistics and reports on work progress.

Key Responsibilities:

• Responsible for the correct and courteous delivery and collection of documents, mails, files and other items as directed outside the premises.
• Prepare all covers for mails.
• Maintain and record a Despatch book for all letters/ mails/ parcels sent by hand.
• Support admin by outlets for both incoming and outgoing mails.
• Stamping and recording dispatch of mail, where required.
• To facilitate staff immigration documents.
• Follow up on all pending and recommended work with Office Services utilising the pending work log.
• To collect and deliver all documents to and from outlets.
• Where required, to assist Office Services in general duties including paper shuffling and sorting.
• Assist with Office Services meeting room arrangements for various meetings, training or events.
• Perform other related duties or requests specified by the department head.

You should have:

• Candidates must possess a valid GDL or Class E driving license at minimum.
• At least 1 year of relevant working experience is required for this position.
• Basic proficiency in English and Bahasa Malaysia, both written and spoken.
• Able to work independently with minimal supervision.
• Able to follow instructions given by the supervisor.
• Physically healthy, including good vision and hearing.