Division Manager / Head of Sales

About The Company

Our client is a well-established Malaysian health and wellness company specializing in innovative lifestyle and wellness products designed to promote healthier and more comfortable living. With more than 20 years of industry heritage and a growing nationwide presence, the company serves consumers through an extensive retail network, roadshows, e-commerce platforms, and commercial partnership channels. The organization is recognized for combining wellness expertise with modern technology to deliver high-quality products and exceptional customer experiences across Malaysia.

Responsibilities

• We are looking for a results-driven Sales Manager with strong retail leadership, commercial acumen, and a passion for developing people and growing the business.
• Develop and execute sales strategies to expand market reach, identify new business opportunities, and drive sustainable revenue growth.
• Build and lead a dedicated sales team from the ground up, including recruitment, training, coaching, and performance management to achieve business objectives.
• Monitor sales results, address performance gaps, and guide team members toward continuous improvement.
• Ensure compliance with company policies, maintain service and operational standards, and recommend improvements to enhance efficiency.
• Maintain effective communication between management and outlet teams, gather staff feedback, and foster a positive, accountable working culture.
• Identify, explore, and establish new sales channels beyond the company's existing retail outlets to access new markets and create additional revenue streams.
• Identify potential business partners, develop strategic partnerships, negotiate commercial agreements, and convert business opportunities into profitable sales channels.
• Prepare business proposals, sales forecasts, and performance reports, providing management with regular updates on business development progress, market opportunities, and growth strategies.
• Perform any ad hoc duties assigned by Management.
  
  

Requirements

• Diploma or equivalent qualification in a relevant field is an added advantage.
• Minimum 5 years of experience in retail sales or business development, including at least 3 years in a managerial role.
• Proven track record in sales growth, business development, or establishing profitable sales channels.
• Experience in recruiting, developing, and leading retail sales teams.
• Strong commercial acumen, leadership, communication, and negotiation skills.
• Experience in big-ticket retail or consumer durables, such as massage chairs, wellness equipment, furniture, electronics, or home appliances, is highly preferred.
• Fluent in English and Bahasa Malaysia; Mandarin and/or Cantonese is an advantage.
  
  

#countrymalaysia