Division sales Representative

Job Description:

FREQUENCY OF CUSTOMER VISITS

• Visit customers in the respective sales area, according to the defined customer visit frequency.

CAP / BOP

• Execute each assigned CAP/BOP per customer and product line in the area within the assigned time frame.
• Target: a) 100% CAP/BOP presented to customers, b) 80% CAP/BOP accepted by customer c) at least 80% of CAP/BOP sales target achieved.

CUSTOMER RELATIONSHIP MANAGEMENT

• Identify the main unmet customer needs and monitor competitive developments by product line.
• Maintain very good customer privacy.
• Evaluate the potential by customer and by product line and ensure that the DA is completed in the requested format and schedule.
• Permanently ensure the solvency of customers in the sales area and report any changes in a structured manner.

NEGOTIATION

• Lead negotiations with clients, respecting the power of delegation in place in the division.
• Master all the sales pitches put in place to support negotiations with the client.
• Permanently promote our added value/Specialist strategy to customers.

SALES PROCESS

• Plan visits in advance with: frequency of visits/defined visit planning.
• Prepare the visit: agenda, CAP/BOP presentation, mastery of presentation documents (sales pitch, mechanism, etc.) and refresh customer information via Customer View D-1.
• Close visit reports in STORM and the CAP survey EVERY day.
• Attend the MSM and ensure you master the sales pitch for each CAP/BOP to facilitate negotiation.