Dynamics CRM Consultant

About the role

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Dynamics 365 Developer to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

• Development: Develop and maintain, custom solutions within the dynamics 365 platform including plugins, workflows, custom entities and business process flows.

• System Customization & Configuration: Customize and configure dynamics CRM to meet business requirements, including forms, views, dashboards and security roles

• Support and maintenance: Provide technical and troubleshooting for both on preemies and cloud based dynamics CRM environments, addressing user issues and system defects.

• Integration: Integrate Dynamics CRM with other internal and third party systems using APIs webs services, and data migration tools.

• Data Management: manage data imports, exports, and migration processes to ensure data integrity and accuracy

• Documentation: Create and maintain technical documentation for new and existing solutions, configurations, and processes.

What we're looking for

• Bachelor's or Master degree in information technology
• 6+ years of experience as a CRM Dynamics developer with as well an experience in supporting the end users.
• Proven experience in Microsoft dynamics development and support with an emphasis on cloud versions but with as well understanding of on premises ones.
• PowerBi Knowledge is a plus
• Work experience in Finance, banking or insurance industry is preferred.
• Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
• Malaysian candidates preferred