E-COMMERCE ASSISTANT

Key Responsibilities
Quick Commerce & Platform Management: Manage quick commerce channel product listings,
master product files (pricing, visuals and descriptions), and monitor sales performance and product
availability across platforms like GrabMart and other e-commerce channels.
Category Procurement & PO Ordering: Handle the end-to-end procurement process, specifically
telco and services category purchase order (PO) ordering, supplier coordination and delivery
follow-ups.
Stakeholder & Operational Liaison: Act as a key point of contact with key account managers, outlet
operations, warehouse and supply chain teams to ensure seamless execution, alignment between
online and offline merchandising, and timely stock replenishment. Sales Reporting & Payment Administration: Generate and analyse daily, weekly and monthly sales
reports and merchandising performance metrics. Handle paperwork on payment-related matters based
on delegation of authority.
Promotions & Digital Strategy: Plan and execute online promotions in alignment with marketing
themes and seasonal campaigns, supporting digital strategies that enhance the customer experience
and drive conversions.
Ad-Hoc Projects: Manage and support other ad-hoc projects as assigned by management.
Job Requirements Minimum 1 year of working experience in merchandising, e-commerce or a related field.
Diploma or Degree in Business, Marketing, Supply Chain or a related discipline. Proficient in Microsoft Excel and reporting tools.
Strong communication skills in English and Bahasa Malaysia Mandarin is an added advantage.
Experience with GrabMart or similar quick commerce / online platforms is preferred.
Detail-oriented with strong organisational, administrative and time management skills