E-Commerce Executive

Position Overview:

We are looking for a hands-on E-Commerce Executive to take ownership of our day-to-day online store operations across Shopify, Shopee, Lazada, TikTok Shop, and Amazon. This role sits at the centre of our digital sales engine - keeping listings accurate, campaigns running smoothly, and marketplace relationships strong, while turning performance data into clear action.

It's a role suited to someone organised, commercially curious, and comfortable juggling multiple platforms at once.

Key Responsibilities:

• Manage and optimise our presence across e-commerce marketplaces, including Shopee, Lazada, TikTok Shop, Amazon, and other platforms.

• Upload and update product listings, ensuring product information, pricing, images, and stock levels are accurate and up to date.

• Plan and execute marketplace campaigns, promotions, vouchers, livestreams, and key sales events.

• Coordinate with platform partners, creators, and affiliates to maximise campaign exposure and business opportunities.

• Collaborate with Marketing and Design teams to create effective campaign materials and ensure smooth campaign execution.

• Monitor sales, traffic, conversion, and category performance, providing regular insights and recommendations for improvement.

• Coordinate with Logistics and Customer Service teams to ensure smooth order fulfilment and resolve escalated customer issues.

• Support platform enhancements, digital initiatives, offline events, and other ad-hoc e-commerce projects.

Qualifications:

• Diploma or Degree in Business, Marketing, E-Commerce, or a related field

• 1-3 years of hands-on experience managing .COM and/or marketplaces (Shopify, Shopee, Lazada, TikTok Shop, or Amazon)

• Comfortable working with data - able to read a sales report and actually draw a conclusion from it, not just compile it

• Organised and deadline-driven campaign submissions and platform requirements don't slip through the cracks on your watch

• Clear communicator, confident liaising directly with external account managers and internal teams alike

• Self-starter who can manage multiple platforms and priorities without needing constant direction

• Prior experience in retail, home & living, wellness, lifestyle or ergonomic products is a plus

• Prior experience in hosting livestreams is a plus

Why Join Us:

Join a growing brand where your work on the storefront has a direct, visible line to revenue. You'll have real ownership over your platforms, exposure across marketing, logistics, and design, and room to grow as our e-commerce presence scales