E-Commerce Executive

Job Responsibilities

The E-Commerce Executive will support the day-to-day operations of the company's online sales channels, including Shopee, Lazada, TikTok Shop and other e-commerce platforms.

Key responsibilities include:

. Manage daily operations of Shopee, Lazada, TikTok Shop and other e-commerce platforms.

. Process, pick, pack and prepare online orders for courier collection/delivery.

. Ensure orders are packed accurately and dispatched on time.

. Monitor and update product listings, pricing, stock quantities, promotions, vouchers and product information across e-commerce platforms.

. Check inventory levels regularly and coordinate stock replenishment to prevent out-of-stock situations.

. Assist with receiving incoming stocks, stock counting and basic inventory management.

. Upload new products, product images, descriptions and other relevant information to e-commerce platforms.

. Assist in setting up platform campaigns, promotional activities, bundles, vouchers and discount mechanics.

. Respond to customer enquiries, order issues, returns and other after-sales matters when required.

. Coordinate with internal teams on products, promotions, stock availability and fulfilment.

. Maintain proper organisation of products, packing materials and the e-commerce/warehouse area.

. Support roadshows, retail events, stock preparation and other operational activities when required.

. Perform other e-commerce and operational duties assigned by the company.