Job Description
We are looking for a proactive and detail-oriented E-Commerce Officer to support the day-to-day operations of our online store. This role involves assisting with product uploads, order coordination, campaign execution, and performance tracking to ensure a seamless and effective e-commerce experience for our customers.
Key Responsibilities
Assist in managing product listings, content updates, and pricing across marketplaces and brand.com
Support execution of online promotions, campaigns, and daily deals
Coordinate with warehouse/logistics on order fulfilment and returns
Monitor inventory availability and flag low-stock or out-of-stock issues
Track e-commerce performance metrics (e.g. sales, traffic, conversion) and prepare basic reports
Support customer service team by addressing basic e-commerce queries
Collaborate with marketing team on digital assets and product uploads
Conduct competitor research and stay updated on online retail trends
Job Requirements
Diploma or Degree in Business, Marketing, E-Commerce, or related field
1 year of relevant experience preferred; fresh grads with internship experience welcome
Familiarity with online platforms (e.g. Shopee, Lazada, Shopify, Magento)
Proficient in Microsoft Excel / Google Sheets
Detail-oriented, good at multitasking, and able to work under deadlines
Team player with good communication skills
