About the Role
As an E-Commerce Sales Enabler, you will support the execution of KHIND's online sales plans across key marketplaces including Lazada, Shopee, and TikTok Shop. Working closely with the E-Commerce Sales Team Lead, you will manage pricing, promotions, product listings, and campaign readiness while ensuring smooth day-to-day operations in a fast-paced D2C environment.
Key Responsibilities
1. E-Commerce Sales Execution
- Execute sales strategies across marketplaces (Lazada, Shopee, TikTok Shop)
- Manage product updates, pricing submissions, voucher setup, homepage visuals, and campaign readiness
- Ensure timely and accurate execution of platform requirements
2. Pricing Lifecycle & Governance
- Coordinate pricing lifecycle including new launches, campaign pricing, clearance, and end-of-life items
- Maintain pricing accuracy and consistency across platforms, especially during peak campaigns
3. Campaign, Promotion & Cost Optimization
- Monitor ROAS, voucher performance, and promotional spending to improve cost efficiency
- Analyze conversion funnels (CTR Add to Cart Checkout) and recommend optimization actions
4. Marketplace & Competitor Intelligence
- Track marketplace initiatives, competitor promotions, pricing movements, and launches
- Consolidate insights and share recommendations with the team lead
5. Sales Performance Reporting
- Prepare regular cross-platform sales reports with key insights and recommendations
- Support ad-hoc analysis for campaigns, product launches, and management reviews
6. Cross-Functional Collaboration
- Partner with marketing, operations, and customer service teams for aligned execution
- Coordinate stock readiness to prevent stockouts and drive clearance of slow-moving SKUs
7. Livestream, Affiliate & Influencer Support
- Support livestream planning, execution, tracking, and host commission calculations
- Coordinate with affiliates and influencers, monitor code usage, and evaluate ROI
Requirements
- Diploma / Degree in Business, Marketing, E-Commerce, or related field
- 13 years experience in e-commerce / marketplace operations preferred
- Hands-on experience with Lazada, Shopee, or TikTok Shop seller center is an advantage
- Strong analytical skills with familiarity in ROAS, CTR, and conversion metrics
- Detail-oriented with strong coordination and execution capabilities
- Comfortable working in a fast-paced, campaign-driven environment
