ERP Consultant

Job Responsibilities:

• Support the Navision ERP systems.
• Carry out functional support as and when required for Navision ERP systems and ensure resolution time is in accordance with defined SLAs.
• Liaise with Business Unit, vendors, project teams and related internal and external teams.
• Provide guidance, briefing and training where necessary in respect of ERP matters.
• Assist the business operations personnel of the respective group to gather, analyse and document business requirements.
• To create and maintain a working relationship with the relevant stakeholders.
• To facilitate the standardization of ERP processes throughout the Group.
• Assist in the work processes and workflow in other non-ERP areas.
• Comply with all applicable systems development processes and project management best practices.
• Standardize processes to provide consistency in systems delivery and support.
• Develop and enhance policy and procedures to keep processes relevant and efficient.
• Instill personal quality culture and adopt good practices in delivering systems.
• Promote customer centric and service-oriented support and services.
• Support and collaborate closely on cross functional team effort.
• To carry out any additional and ad-hoc tasks as assigned by the immediate superior.

Qualifications:

• Bachelor's Degree in IT or its equivalent.
• The ability to identify and understand the operational/business needs and to translate to operations terms for vendors/solutions selection.
• Good understanding of business and IT process flow.
• Candidates should also possess the ability to work independently under minimal supervision, strong communication and interpersonal skills.
• Knowledge in Enterprise Resource Planning System like MS Navision, Oracle EBS and InforLN, is an added advantage.
• Willing to travel outstation or abroad depending on project requirements.
• Experience in automotive industry is an advantage.