Description and Requirements
This is an evergreen career opportunity for Inside Sales Support Representative. Qualified candidates may be contacted as roles become available.
About Lenovo:Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world's most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!
What You'll Do:The Inside Sales Support Representative is responsible for improving sales productivity and efficiency by supporting Sellers through enablement, operations and post sales activities. This person will equip the sales team and external business partners with Lenovo resources, tools, and processes. The Inside Sales Support Representative will engage with various teams, including Product, supply chain, logistics, marketing, communities, and external agencies, working together to improve the overall partner experience.
Key Responsibility:
- Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
- Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization's planning efforts.
- Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds
- As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
- Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
- Provides content for enablement related to processes and partner operations
- Builds peer support and strong internal-company relationships with other key employees
- Participate in group activity to develop and drive for process enhancement
- May operate on a multi-country basis.
Language Proficiency
We are building adiverse and multilingual Inside Sales Support team. If you're fluent in any of the following languages, we encourage you to apply:
- English
- Bahasa Indonesia
- Bahasa Malaysia
- Thai
- Korean
- Filipino (Tagalog)
- Mandarin Chinese
- Vietnamese
Position Requirements:
- Bachelor's Degree or equivalent experience
- 3-5 years experience in inside sales or sales operations
- Ability to carry out tasks under minimal supervision
- Strong presentation, communication, and interpersonal skills
- Comfortable working in a fast-paced environment
- Proficiency in MS Office Suite and Excel
- Experience with operational tools (CRM, Salesforce,D365)
- Preferably in IT company background
