Executive - Business Channels (Operations & Customer Service)

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• Carry out Branch RCSA through sample checking and effective rectification as applicable

• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner

• Over-ride transactions as per Bank defined transaction limits

• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier)

• Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation

• Observe and comply with the Bank's Code of Conduct & Ethics

• Maintain confidentiality of customers and Bank's information in a responsible manner

• Keep a clean, organized work area and maintain a professional appearance

• Attend all trainings as applicable including e-learning/Workday

• Filing of reports.

• Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc

• Carry out other duties as assigned periodically.