Company Description
Raia Hotel offers exceptional accommodations in five key locations across Malaysia, catering to both business and leisure travelers. These locations include Raia Hotel & Convention Centre Alor Setar in Kedah, Raia Hotel & Convention Centre Terengganu in Terengganu, Raia Hotel Penang in Pulau Pinang, Raia Hotel & Convention Centre Kuching in Sarawak, and Raia Hotel Kota Kinabalu in Sabah. With a commitment to local hospitality, Raia Hotel provides diverse experiences aligned with its brand vision as the Hotel For All. The hotels are managed by UJ Hotels & Resorts Management Services Sdn Bhd, formerly known as UJ Property Management Sdn Bhd.
Role Description
This is a full-time, on-site position for an Executive Housekeeper located at Raia Hotel Kota Kinabalu. The Executive Housekeeper will oversee daily housekeeping operations to maintain cleanliness and organization throughout the hotel. Responsibilities include managing housekeeping staff, creating schedules, conducting training sessions, and ensuring compliance with hotel quality standards. This role involves maintaining inventory, monitoring laundry operations, and ensuring that each guest receives excellent customer service through a welcoming and clean atmosphere.
Qualifications
- Proficiency in Laundry management and related operations
- Strong Communication and Customer Service skills
- Excellent Organization Skills to manage scheduling and inventory effectively
- Ability to conduct staff Training and ensure adherence to quality and service standards
- Attention to detail and a commitment to maintaining high cleanliness standards
- Proven leadership and supervisory experience in a hotel housekeeping or a related role
- Flexibility and ability to work in a fast-paced, on-site environment
- Diploma or higher education in hospitality management or a related field is an advantage
