Job Summary
The HR Operations Executive is essential for providing effective and efficient day-to-day HR administration and operational support across the entire employee lifecycle. This role ensures accurate record-keeping, timely payroll input, benefits administration, and strict adherence to internal policies and financial regulations relevant to a digital banking environment.
Job Responsibilities
1. HR Administration and Data Management
- Maintain and manage accurate and up-to-date employee records, both physical and within the Human Resources Information System (HRIS).
- Assisting in processing all HR-related documentation, including contracts, promotions, transfers, resignations, and terminations, ensuring all approvals and paperwork are complete.
- Generate various HR reports and data analytics upon request for management decision-making.
2. Payroll and Compensation Support
- Manage and verify monthly payroll input data to ensure timely and accurate salary processing.
- Address employee queries related to payroll, compensation, and benefits promptly and professionally.
3. New Hires Onboarding Management
- Coordinate and manage the full onboarding process for new hires, including preparing offer letters, coordinating medical check-ups, conducting initial HR orientations and ensuring a seamless welcome experience for new hires.
4. Training Coordination & Logistics
- Schedule & Organize: Coordinate the logistics for all training sessions, including virtual and in-person workshops. This includes scheduling, booking venues/platforms, and managing invitations.
- Manage Communications: Act as the primary contact for participants and instructors. Send out pre-work, joining instructions, reminders, and post-session materials.
- Materials Management: Prepare, print, and distribute all training materials, handouts, and resources.
- Vendor Liaison: Coordinate with external trainers, vendors, and suppliers; manage contracts and service agreements.
- Administration of Learning Management System: Assist in administration and maintenance of the Learning Management System (LMS), including course setup, user management and reporting.
- Tracking and Reporting of Learning Metrics: Assist with tracking and reporting on learning metrics and programme effectiveness.
5. Compliance
- Ensure all HR operations and processes comply with internal policies and external regulatory requirements.
- Support internal and external audits by providing required HR documentation and data.
Job Requirements
- Bachelor's Degree in Human Resource Management, Business Administration, or related field.
- 13 years of experience in HR operations; in-house or agency background welcome.
- Strong interpersonal and communication skills.
- Detail-oriented, proactive, and able to manage multiple priorities.
- Team player with a strong sense of responsibility and urgency.
