Job Descriptions
- Analyze technical issues, performing root cause analysis and proposing timely solutions, as well as escalate to other parties as appropriate.
- Participate in the project and implementation of the system.
- System integration, responsibilities for coordinate of tasks and resource related to system integration, validation of testing and implementation.
- Administration & maintenance of solution, user management, access rights/authorization management, adjust/update master data configuration / enhancements, create and adjust validation workflow, define approvers, escalations paths.
- Provide support and training for relevant system.
- Understanding / conducting user requirement and translate into system requirement document.
- Work closely with Finance and E-Commerce team members, and vendor partner (if applicable).
- Able to assist in any ad-hoc tasks assigned by the superior.
Requirements
- Candidate must possess at least a Diploma or Degree in Information Technology (IT) or any related fields.
- Minimum 1 year of proven working experience in FICO and E-Commerce with support and configuration.
- Hands on experience in system support of Business Application.
- Required language(s): English, Malay, Mandarin. (Mandarin Speaker required to liaise with vendor from China)
- Systematics and positive problem-solving approach.
- Strong planning, initiative and ability to work independently.
- Able to work on both technical and functional areas implementation.
- Experience in SQL, functions Stored Procedures, view functions and job scheduler are adding advantage.
- A foundational understanding of accounting system will be beneficial.
MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my
All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).
The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company's motto of Always Low Prices.
