If you are looking to excel and make a difference, take a closer look at us…
- Providing comprehensive after-sales support for our mass business segment.
- Driving merchant retention and activation through effective cross-selling and upselling strategies and offers.
- Managing all after-sales support tasks efficiently and within the agreed-upon turnaround time (TAT).
- Handling change requests, maintenance, and requests for additional services.
- Reviewing and adapting existing processes to ensure alignment with new products, services, or requirements.
- Actively contributing to process transformation initiatives and merchant retention efforts.
- Possess the ability to liaise effectively with stakeholders within a workflow and others to achieve the desired output and completion.
- Ability to ensure tasks are carried out effectively without any lapses.
