If you are looking to excel and make a difference, take a closer look at us…
We are seeking Telesales Executives who are passionate about Sales and those who wish to fast-track their banking career.
Functional
- Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills
- Generate additional leads through referrals for acquiring New-To-Bank customers
- Cross sell and up sell to existing customers with an array of credit card portfolio products
- To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria
- To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management
- To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times
- Keeping abreast with competitive issues, products and the financial market
- Active participation in providing feedback during discussions
- Fostering positive relationship with team members within team and department
- To carry out any other duties as directed by the management.
Organizational
- Adhering to department process and procedures in complying to audit, regulatory, and compliance
- Respect the HLB culture & take an active role in the communities
- Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.
Education/Qualification
- Minimum SPM and above
- Good communication and interpersonal skills.
Experience:
- 2 - 3 years in the sales industry, preferably in a Telemarketing environment, is an added advantage
- Fresh graduates are welcome to apply
- Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.
- Able to work under pressure, aggressive and result-orientated
- Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, 15A, Jalan 219, Section 51A, 46100 Petaling Jaya, Selangor (Office Base).
