Facilities Compliance & Operations Specialist (Data Centre Environment)

Overview

We are partnering with a growing data centre operator to look for a Facilities Compliance & Operations Specialist to support operational governance, compliance, and process maturity across live data centre facilities.

This role sits at the intersection of facilities operations, risk & compliance, EHS, IT governance, and audit readiness, ensuring that operational procedures, documentation, systems, and records are maintained to meet certification, regulatory, and customer requirements.

Key Responsibilities

Compliance, Risk & ISO Governance

• Support the management and ongoing maintenance of data centre-related ISO accreditations, including ISO 27001, ISO 45001, and ISO 14001.
• Build, maintain, and support the Information Security Management System (ISMS) in preparation for ISO certification and external audits.
• Coordinate with internal stakeholders, IT support vendors, and external compliance or governance partners to ensure audit readiness.
• Support and participate in internal and external audits, including ISO and other relevant accreditations (e.g. SOC 2 Type 2 exposure is an advantage).

Facilities Operations Process & CAFM

• Support and manage Planned Preventative Maintenance (PPM) planning and execution in collaboration with facilities and operations teams.
• Administer and maintain the Computer Aided Facility Management (CAFM) system, including ticketing, performance monitoring, and reporting.
• Issue and track PPMs for all maintenance activities and support continuous improvement of the maintenance programme.
• Act as a subject matter expert for CAFM and facility ticketing systems, including new systems as they are introduced.

Environment, Health & Safety (EHS)

• Maintain EHS policies, procedures, and documentation in line with regulatory and certification requirements.
• Coordinate EHS training schedules and work with external health & safety vendors.
• Support environmental monitoring, waste management, recycling reporting, and sustainability initiatives.
• Act as a key point of contact for environmental and EHS audits.

Security & Physical Access

• Support monitoring and reporting related to physical security controls within the data centre environment.
• Work closely with facilities leadership and external security vendors on access control, security procedures, and audit requirements.

IT Asset, Procurement & Governance Support

• Act as a coordination point for IT procurement, licensing, and asset management across multiple sites.
• Support IT asset lifecycle management in collaboration with operations IT vendors and corporate IT teams.
• Maintain accurate records to support compliance, audit, and governance requirements.

Operational & Financial Coordination

• Support operational budgeting, purchase orders, invoicing, and customer billing related to facilities operations.
• Liaise with operations, finance teams, and customers to ensure accurate tracking and reporting.
• Prepare reports by collating, analysing, and summarising operational and compliance data.
• Support ad-hoc operational and governance projects as required.

Requirements

• Diploma or relevant professional certification.
• 3–5 years of relevant experience, ideally within a data centre, critical facilities, industrial, or regulated operations environment.
• Strong exposure to ISO management systems, particularly ISO 27001, ISO 45001, and ISO 14001.
• Solid understanding of Environment, Health & Safety (EHS) requirements.
• Experience with CAFM systems, PPM planning, and facilities ticketing workflows.
• Strong documentation, process control, and audit support capability.
• Technical understanding of IT security, IT governance, or IT networking is advantageous.
• Strong organisational, planning, and time management skills.
• Comfortable working across multiple stakeholders, vendors, and operational teams.
• Proficient in Microsoft Office and general business systems.