Facilities Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Coordinator at JLL, you will be the upper facilities management's trusted right hand on all facilities-related activities by performing routine site inspections to ensure all building processes and best practices are implemented and maintained while always having an eye on process improvement and cost savings, contributing suggestions as they arise. This comprehensive facilities support role combines onsite operational excellence with client service delivery, requiring you to provide admin support including front desk duties, basic housekeeping and appointment coordination while hitting key performance indicators and meeting service level agreements. You will play a crucial role in JLL's commitment to client satisfaction by working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements, utilizing your planning and budgeting skills to take part in procurement of vendors and services, and ensuring everyone's health and safety by keeping safe workplace procedures in place and order while implementing and managing risk management programs, disaster recovery and business continuity plans.

What your day-to-day will look like:

• Perform routine site inspections to ensure all building processes and best practices are implemented and maintained

• Provide admin support including front desk duties, basic housekeeping and appointment coordination while hitting KPIs

• Work closely with clients and suppliers onsite to identify facility-related enquiries and requirements

• Take part in procurement of vendors and services utilizing planning and budgeting skills for client needs

• Ensure everyone's health and safety by keeping safe workplace procedures in place and carrying out procedures as needed

• Help implement and manage risk management programs, disaster recovery and business continuity plans

• Follow escalation and incident reporting procedures while complying with firm's guidelines and strategies

• Support the team and work well with others toward achieving targets while ensuring flawless project execution.

Required Qualifications:

• University graduate with at least 3-4 years experience in facilities management including general office administration, vendor, transport and procurement management

• Strong English verbal and written communication skills with availability for regular and shifting schedules

• Prior experience in facilities, property management, hospitality or other related fields with understanding of local occupational health and safety requirements

• Knowledge of critical facilities and vendor management with understanding of various property systems

• Proven track record of flawless project execution while following company standards and procedures with team player mentality

• Ability to easily interact with general client staff and vendors to deliver efficient services while addressing conflicts effectively

• Excellent and resilient communication skills with ability to face customers with smile at all times including during challenging situations

• Understanding of workplace safety procedures and risk management program implementation.

Preferred Qualifications:

• Experience in facilities coordination with understanding of building processes and best practices implementation

• Knowledge of process improvement and cost savings identification with suggestion contribution capabilities

• Background in admin support including front desk duties, basic housekeeping and appointment coordination

• Understanding of key performance indicators and service level agreements in facilities management environments

• Experience with planning and budgeting skills for procurement of vendors and services in facility operations

• Knowledge of disaster recovery and business continuity plans with escalation and incident reporting procedure experience

• Familiarity with JLL core behaviors and company standards with client-focused service delivery experience

• Understanding of conflicting priorities management and conflict resolution in facilities management environments.

Location:

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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