Facilities Director (Head of Critical Infrastructure) Data Center, Malaysia

My client is a Data Center owner with presence in multiple countries within APAC.

They are seeking an experienced Facilities Director (Critical Infrastructure) based in Malaysia to manage a dedicated Critical Infrastructure team for their 2 main sites. Role can be based in Johor or KL.

Most importantly, they are looking for a very senior and experienced Facilities Head with good experience managing a team within a mission critical infrastructure facility.

Key Responsibilities

• Team Leadership & Development

• Set up and lead the regional Critical Response organisation, including engineers, licensed personnel, and technicians.
• Provide supervision, coaching, performance monitoring, and competency development for all Critical Response personnel.

• Self-Perform Strategy

• Develop, implement, and continuously improve the regional self-perform maintenance strategy for mechanical and electrical systems.
• Track progress and ensure alignment with operational standards and business goals.

• Troubleshooting & Technical Support

• Lead and support troubleshooting efforts for major M&E issues across country data centres.
• Provide escalation support to site DCO teams, ensuring fast recovery and minimising downtime.

• Emergency Response Governance

• Develop and implement regional emergency response procedures for the Critical Response team.
• Coordinate cross-functional teams during incidents to mitigate risk and ensure rapid stabilisation.

• Collaboration & Knowledge Sharing

• Work closely with internal teams (DCO, Engineering, Reliability, Projects, HSE) and external vendors/OEMs.
• Share best practices, technical insights, and training materials to enhance country capability.

Candidate Requirements

• Bachelor's degree or diploma in Engineering or related field.

• 5+ years experience in mechanical/electrical systems within data centre or mission-critical

environments.

• Strong hands-on experience in M&E maintenance, troubleshooting, and repair activities.

• Proven leadership skills with 5+ years experience managing technical staff.

• Strong understanding of operational risk, emergency response, and maintenance best

practices.

• Ability to work collaboratively across cross-functional teams with strong communication and

interpersonal skills.

• Ability to work under pressure during critical incidents.

• Willing to be on call 24 X 7