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FBS Local Seller Incubation Key Account Management -(Scommerce)

Shopee
2-4 Years
Malaysia
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Manage and grow a portfolio of high-potential sellers by driving FBS adoption, inbound growth, and seller performance.
  • Identify seller pain points and provide tailored solutions to improve fulfillment efficiency, inventory availability, and business growth.
  • Own seller incubation journey from onboarding, activation, to scaling FBS contribution.
  • Develop and execute seller growth plans based on data analysis and business insights.
  • Monitor key performance metrics (e.g., FBS ADO, inbound volume, stock health, seller adoption rate) and drive improvement initiatives.
  • Build strong relationships with sellers and act as the main point of contact to ensure successful collaboration.
  • Collaborate with internal teams including Seller Management, Operations, Warehouse, Marketing, Product, and Regional teams to resolve issues and improve seller experience.
  • Gather seller feedback and provide insights to improve FBS products, processes, and policies.

Requirements:

  • Bachelor's degree or above with 2+ years of experience in account management, business development, e-commerce, sales, or related fields.
  • Experience managing sellers, merchants, or external partners is preferred.
  • Strong communication, negotiation, and stakeholder management skills.
  • Analytical mindset with the ability to use data to identify opportunities and drive actions.
  • Self-motivated, proactive, and comfortable working in a fast-paced environment.
  • Strong ownership and problem-solving skills.
  • Experience in e-commerce fulfillment, logistics, or marketplace operations is a plus.
  • Chinese speakers preferred.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
E-Commerce
Employment Type:
Full time

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 151660499

Last Updated: 28-07-2026 10:12:56 AM
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