FCL Export Coordinator

Application Deadline: 31 October 2026

Department: Export

Location: Klang

Description

The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane and ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

Key Responsibilities

• Respond promptly to customers inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
• Responsible for bookings preparation for customer cargoes.
• Booking arrangement and follow up container status with carriers of containers.
• Dealing with warehouse over container status (change of vessels/departure date etc).
• Preparation of railing instructions and liaising with warehouse/truckers
• Follow up with shippers of any discrepancy in M3 or packages.
• Ensure all necessary shipping documents are in place within the given time frame
  
  

Skills, Knowledge & Expertise


Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.

Job Benefits

• Career growth and development opportunities
• Medical insurance
• Yearly performance-based incentive bonus
• Annual dinner, company trip, team-building activities, and festive celebrations
• Parking claim, dental allowance, and annual health check