Field Application Scientist

Position Summary

We are looking for Field Application Scientist (FAS) to serve as a primary technical field contact for our customers in Asia Pacific region. The FAS will function as a liaison between the customer and the company. In this capacity he/ she is responsible for the pre- and post-sales onsite technical support and market development activities for products/services including protein expression, antibody discovery on and protein analysis.

Role & Responsibilities

• Pre-Sales Support
• Partnering with sales to understand customer needs
• Delivering technical presentations, product demos, seminars, and webinars
• Evaluating customer requirements and proposing tailored solutions
• Scientific & Technical Expertise
• Staying updated with research trends, competitor products, and new technologies
• Acting as subject-matter experts bridging R&D, production, PM, sales, and customers
• Providing valuable customer feedback to R&D and product development teams
• Collaboration with Sales & Marketing
• Developing application notes, white papers, and case studies
• Representing GenScript at conferences, exhibitions, and workshops
• Training & Internal Enablement
• Training sales teams and distributors on product features and value propositions
• Creating training materials, FAQs, and technical documentation

Qualifications

1. MS or PhD in biologics-related fields (e.g., molecular biology, protein sciences, antibody production, or immunology).
2. Experience in antibody discovery, protein production, mRNA, or immunotherapy is preferred.
3. Prior experience in technical/customer support, sales, marketing, or scientific presentations is advantageous.
4. Fluent English (written and verbal) is essential (TOEIC 700+).
5. Proficiency in Japanese or Korean is a plus.

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