A Snapshot of Your Day
The Field Service Engineer reports directly to the Head of Field Service Asia Pacific, working closely with the Local, Regional & Global teams.
How You'll Make an Impact
- Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
- Any certification related to GIS, AIS, or power transformers would be an added advantage.
- Conduct troubleshooting and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
- Provide technical support and expertise to customers, field service engineers, and other internal stakeholders (including offer and project management teams).
- Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
- Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
- Acts as the representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site
- Train and mentor junior field service engineers
- Provide training to customers on routine maintenance tasks
- Contributes to internal and external customer satisfaction by executing Service work according to customer order and expectations
- Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.
What You Bring
- Electrical Degree with more than 4 years working experience in field service engineering within the high voltage transmission industry (including hands-on experience with new installations and service)
- In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
