Field Service Engineer

The Field Services Engineer will be responsible for providing on-site technical support to customers. This include performing preventive maintenance, troubleshooting to support our customer. This role is a full-time position and based in Singapore.

Key Responsibilities:

. Commissioning, maintainance & servicing a wide range of Life Sciences equipments

. Conduct routine maintenance & repairs on Life Sciences equipments

. Diagnose technical problems, troubleshoot issues, and perform repairs at customer sites

. Collaborate with the sales team to provide service quotations, detailing the scope of work, parts required, and costs.

. Maintain detailed service records of service activities, parts used, & instrument records

. Provide technical support and assistance to customers via phone/email, or on-site visits.

. Stay current with product knowledge and industry advancements

. Comply with all safety guidelines and protocols during service visits

. During the term of employment, the employee shall devote full working time, attention to the performance of their assigned duties, which shall be to the benefit of the Company and/or its Affiliates, defined as any company under the same shareholding structure

Requirements:

. Min Diploma/ Degree in Engineering (Electronics, Electrical, Mechatronics or related)

. 1 - 3 years experience in servicing Life Sciences & Medical equipment.

. Strong problem-solving skills and the ability to work independently.

. Excellent communication and customer service skills.

. Detail-oriented and organized.

. Proficiency in using MS Offices, such as Words, Excel, etc.

. Occasional oversea travel is required