Field Service Engineer

Job Summary

• Installation and commissioning of all types of equipment in the SANOVO TECHNOLOGY GROUP (STG) product range.
• On-site emergency service, troubleshooting and repair of STG equipment.
• Scheduling and execution of planned maintenance of STG equipment.
• Training of the customer's operation staff in operating the equipment.
• Training of the customer's technical staff in maintenance and repair.
• Ensuring documentation (reports and as-built) of executed installations and service work.
• Supervision of 3'rd party installation crews as per agreement (depending on project scope).
• Occasionally prepare equipment for- and participate in trade shows and exhibitions representing STG.
• Assist STG sales colleagues with technical details or practical arrangements as per agreement.
• Continues training and improve knowledge of the equipment within STG.
  
  

Responsibilities

• To execute the above listed tasks to the highest possible extent, ensuring high quality and customer satisfaction.
• Comply with STG strategies and company policies.
• Ensure that costs for travel, accommodation etc. are kept reasonable and according to company guidelines.
• Ensure continuous communication with, and feedback to STG management regarding all relevant commercial and technical issues in the region
  
  

Qualifications

• Minimum Diploma in Electronic Engineering, Mechatronics, Mechanical Engineering, or equivalent & above.
• At least 5 years of hands-on experience as service engineer.
• Competency in interpreting mechanical drawings and electrical schematic diagram.
• Good and persistent trouble-shooting skills.
• Customer oriented mindset & attitude.
• English language in verbal and writing.
• Ability to travel both domestically, in the region and globally.
• Flexibility in long working hours and place
  
  

Location:

Petaling Jaya

Job Type

Full time

Application Deadline

As soon as possible

Employment Date

As soon as possible

Contacts

Carmen Soo

Human Resource & Admin Executive

[Confidential Information]

+60192016100

Low Yik Hern

[HIDDEN TEXT]

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