We are looking for a detail-oriented and proactive professional to support our regional finance operations across Southeast Asia. This role is key in ensuring timely and accurate billing, collection, and reconciliation of receivables, and supports day-to-day finance processes in a fast-paced, cross-border e-commerce environment. You will collaborate with internal teams such as Business Operations, Customer Service, and Finance Business Partners (FBPs) to ensure a smooth and compliant AR process.
Key Responsibilities
- Monitor BPO team to ensure timely and accurate issuance of customer invoices and credit notes in accordance with company policy and timelines.
- Monitor BPO team for cash application by matching incoming payments against open invoices.
- Monitor accounts receivable aging reports, follow up on overdue balances, and escalate issues as needed.
- Support reconciliation between subledger and general ledger for AR-related accounts.
- Investigate and resolve discrepancies in customer accounts, chargebacks, or deductions.
- Coordinate with sales and business teams on billing and collections matters.
- Assist in monthly and quarterly closing activities related to AR.
- Ensure accurate documentation and audit trail for all AR transactions.
- Prepare regular reports on AR status and customer aging to management.
- Support internal and external audit requests.
- Continuously identify opportunities to streamline and automate AR processes.
Requirements/Qualifications
Job Requirements
- Bachelor's degree in Accounting, Finance, or a related field.
- 6+ years of experience in accounts receivable, billing, or general accounting.
- Knowledge of basic accounting principles (e.g. revenue recognition, GL reconciliation).
- Proficient in Excel and comfortable working with ERP systems (e.g. SAP, Oracle).
- Good communication skills and ability to work across teams and cultures.
- Strong attention to detail and high level of accuracy.
- Able to manage multiple tasks and prioritize in a dynamic environment.
- Fluent in English and Chinese. Other Southeast Asian language(s) is a plus.
