Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
You will be part of the Finance Global Process Owner (GPO) team within the Finance Centre of Excellence (Finance COE) — Grab's Finance transformation engine. The COE works across every Finance sub-department to build a more efficient, standardized, and future-ready Finance operation. The GPO team owns process standards for RTR, PTP, and OTC. We work with SSC teams in Jakarta and Selangor, Country Finance Leads across six markets, GTS, and the CFO office.
Get to Know the Role
We're looking for a Finance Analyst, Global Process Owner to join our finance team. You will report to the Senior Manager, RTR Global Process Owner and be base at our Malaysia office in Petaling Jaya, Selangor.
The work is tangible — fewer manual journals, cleaner reconciliations, better close cycles, and transitions that don't arrive broken.
The Critical Tasks You Will Perform
Record-to-Report (RTR) Process Ownership & Optimization
- Own all open RTR initiatives end-to-end, driving reconciliation optimization, payment gateway automation, manual journal reduction, and country harmonization through rigorous data analysis, comprehensive documentation, and proactive delivery tracking to ensure process efficiency and compliance across the organization
- Prepare and maintain country process documentation including process maps, volume data, exception registers, and divergence trackers to support harmonization assessments and provide a single source of truth for RTR operations
- Monitor process dashboards and flag exceptions to Finance leadership before they escalate into critical issues, ensuring early intervention and onwards process health
- Coordinate with GTS and SSC on automation implementation, overseeing UAT cycle tracking, documenting issues, and maintaining the automation register to accelerate delivery and reduce manual effort
- Own the RTR SOP library, updating documentation as improvements are implemented and ensuring all materials remain current to support consistent execution across teams
- Report efficiency improvements over time, monitoring manual journal rates, reconciliation cycle performance, and close day metrics to demonstrate value and identify further optimisation opportunities
Post-Merger Integration (PMI) Finance Harmonization & Coordination
- Manage Finance PMI process coordination on integration deliverables, with scope agreed at hire and focus on acquired entities, ensuring seamless integration aligned with group standards
- Prepare process documentation for acquired entity finance processes, developing process maps and supporting materials to align with group standards and establish baseline for harmonization
- Manage integration milestone tracking and flag delays to the PMI lead, escalating risks and communicating status updates to business partners to maintain momentum and transparency
- Prepare finance system cooperation reporting inputs to support process status updates and business partners communications, quantifying integration benefits and progress
- Connect PMI integration requirements to RTR process standards, ensuring acquisitions are harmonized correctly from day one and embedded into ongoing process ownership
Finance Centre Of Excellence & Strategic Plans
- Support Finance COE cross-functional workstreams, providing analysis, documentation, and coordination as priorities evolve to strengthen finance capability across the organization
- Help prepare materials for Finance leadership forums, supporting steering committees and business partners briefings to communicate progress and strategic direction
- Flex into new GPO workstreams as the team's mandate expands, adapting to organisational growth and latest priorities whilst maintaining ownership of core RTR responsibilities
Qualifications
What Essential Skills You Will Need
Technical & Domain Experience
- Solid RTR foundation: GL, reconciliation, journal entries, financial close, and intercompany
- Good data and analyst skills; comfortable with large datasets, Excel, and process metrics
- Capable to document processes well: process maps, SOPs, issue registers, and trackers
- Experience with ERP systems or reconciliation tools
- Demonstrated problem-solving capability using structured methodologies; Lean Six Sigma certification (Yellow Belt or above) or equivalent process improvement experience is highly valued
- Familiarity with AI enablement and automation technologies; experience implementing AI-driven solutions to enhance process efficiency and reduce manual effort
- 3+ years of Finance experience in RTR, financial close, or Finance operations
- Degree in Accounting or Finance; CA, CPA, or ACCA in progress or completed
- Experience in an SSC, Finance GPO, COE, or Finance operations environment; exposure to M&A integration is preferred
Soft Skills
- Self organized and rigorous: you keep things on track and raise issues before they become problems
- Curious to analyze; you investigate patterns in data and apply structured approach to solve problem to for continuous improvement
- Clear communicator: you write well and summarize well for senior business partners
- Comfortable coordinating across teams in a multi-market environment
- Flexible to adapt; workstreams evolve and you adjust without losing sight of the goal
- Think forward mindset with openness to digital transformation and latest technologies that enhance Finance operations
- Fluent in English; Bahasa Malaysia is an advantage
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
