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CXM

Finance Officer

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  • Posted 2 months ago

Job Description

Position Title: Finance Executive

Reporting Line: Reports directly to the Team Lead (India)

Location: Kuala Lumpur, Malaysia - On-site

General Purpose:

Support financial operations related to the India market by managing daily finance-related interactions with local depositors and Payment Service Providers (PSPs). This includes strong reporting, reconciliation, and communication skills, especially in Mandarin and English. The role will be based full-time in the Kuala Lumpur office.

Specific Objectives (first :12 months):

  • Establish smooth communication and collaboration channels with PSPs and local depositors serving the India region.
  • Ensure timely and accurate financial reporting, tracking, and reconciliations using Microsoft Excel.
  • Support transaction monitoring and documentation processes for India market operations.
  • Assist in streamlining payment and settlement processes to improve efficiency and compliance.
  • Maintain clear records and communication logs with internal and external finance stakeholders.
  • Collaborate with the regional operations and finance teams to support audits and compliance checks.

Key Activities:

  • Liaise with India-focused local depositors and PSPs for daily transaction coordination.
  • Prepare, manage, and analyze Excel-based financial reports and data summaries.
  • Track, reconcile, and report on payment flows, balances, and discrepancies.
  • Maintain documentation for all financial interactions related to the India market.
  • Monitor the accuracy of financial data entry and ensure adherence to reporting timelines.
  • Assist in the preparation of monthly financial summaries and internal dashboards.
  • Respond promptly to finance-related inquiries and support resolution of discrepancies.
  • Work closely with the Regional Operations Manager on finance-related projects.

Requirements

Key Competences:

  • Fresh or 1-3 years experience in finance, operations, or payment coordination roles.
  • Advanced proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
  • Strong reporting and organizational skills with attention to detail.
  • Excellent verbal and written communication skills in both Mandarin and English.
  • Knowledge of PSPs or digital financial ecosystems is an advantage.
  • Strong interpersonal skills and a proactive approach to problem-solving.
  • Preferably Malaysian Chinese with cultural fluency in Southeast Asia region.

Likely Current Job:

  • Finance Executive or Finance Coordinator at a fintech, PSP, or multinational company.
  • Operations or Client Services Executive with strong finance/reporting exposure.
  • Payment Processing Officer or Reporting Analyst in a regional support role.

Employer Value Proposition:

This role offers a dynamic opportunity to contribute to the financial operations of a fast-paced international company. You will work closely with cross-border stakeholders and play a key role in managing and improving payment and reporting processes for the India market. For someone with strong financial acumen, Excel expertise, and bilingual communication skills, this position provides a platform for both professional development and regional impact.

Compensation:

Competitive base salary with potential for performance-based bonuses tied to reporting accuracy, efficiency, and cross-team collaboration.

Benefits

Competitive Salary

Engaging Culture

Gym Membership

Medical and much more.

More Info

Job Type:
Industry:
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About Company

Job ID: 126522371

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