Finance Operations Analyst

Role Name: Finance Operations Analyst

Location: Singapore (Hybrid, 3 days onsite)

Employment Type: 12-month contract

Finance Operations Analyst

Collection

• Account and Case Management: Involved in the account management for Monthly Invoicing (MI) customers with Sold-to Country in APAC but mainly Japan & India focusing on collection and credit respectively, including but not limited to managing account relationships, reviewing and overseeing new credit application and credit management and facilitating collection activities. This includes:
• Reviewing and approving new credit applications for APAC Monthly Invoicing customers focusing on Japan + India customers.
• Following up on collection activities, payment & remittance details of Japan and India customers
• Addressing disputes and its resolution within client and customer
• Reviewing cash applications and write-offs performed accurately according to customers instructions
• Responsible for assisting customers queries, perform other tasks according to DTP
• Responsible for validating and processing Credit Rebill, Credit Memo status, Dispute Request.
• Invoice Management: Download invoices and prepare statements of accounts as requested by sales teams and customers, categorized by business groups.
• Observe and follow the collection procedures, process and schedules according to DTP.
• Collaboration and Support: Provide support and work closely with Collectors based in Bangalore to achieve the assigned target collection metrics (P0/P1) by ensuring seamless coordination and effective communication.
• Ensure and monitor correct cash applications performed.

Credit

• Involved in reviewing and assessing customers new credit application, customers credit and financial risk, and approving credit limit requests for our Monthly Invoicing customers in APAC, primarily customers with Sold to Japan and India based clients and to ensure compliance with DTP and company policies and procedures.

Requirement:

• At least 3-5 years of experience in Account Receivable credit & collections with a strong track record of success specifically around re-designing and automating finance workflows; AI experience preferred.
• Proficient in AI tools applications (eg., gemini, gsheet, gdoc) and financial statement analysis skills
• University graduate with a strong academic background
• Proficient in applicable AI tools

Must-have skills:

• At least 3-5 years of experience in Account Receivable credit & collections with a strong track record of success specifically around re-designing and automating finance workflows. Prior experience working with Japanese clients (250 clients) would be a massive advantage.
• Native Japanese language proficiency is a must-have as you will be expected to communicate with Japan-based clients in the local language. Business-level English proficiency preferred.
• AI experience to support day-day tasks and requirements i.e. Adhoc reporting request