Fraud Intern - Operations
- Posted 30 days ago
- Be among the first 10 applicants
Job Description
Job Description
Appeal & Escalation:
Appeal & Escalation:
- Review & Investigate appeal cases for false positive account actions for Shopee Marketplace
- Acts as the first line of response against reported/escalated fraud & scam cases
- Reinvestigations in fraud & abuse cases investigated by Buyer & Seller Review
- Manage the fraud cases while balancing between customers needs and the company's benefits
- Cooperate with different teams to monitor & analyze the data for fraud trends, and false positives through reinvestigations and participate in assisting the review team to form preventive measures
- Open for all final-year students of any major with a Bachelor's degree or higher
- Able to commence a full-time internship for a minimum of 3 months
- Detailed-oriented and able to solve problems efficiently in a dynamic working environment
- Good analytical skills and comfortable handling data
- Strong Microsoft Excel skills
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