Fresh graduate welcome | Customer Support Specialist (Japanese Speaker) |Travel Industry

Customer Support Specialist (Japanese Speaker) | Travel Industry

Build Your Career with a Global Travel Brand

Looking to grow your career while using your Japanese language skills

Join a leading international travel platform and be part of a dynamic team supporting travelers worldwide.

Position: Customer Support Specialist (Japanese Speaker)

Industry: Travel & Hospitality

Location: Selangor, Malaysia

Salary: Up to RM 9,500 per month

Start Date: April or May

Key Responsibilities

・Provide support to Japanese-speaking customers via phone, chat, and email

・Assist with hotel bookings, cancellations, and changes

・Handle travel-related inquiries and provide effective solutions

・Liaise with hotels and customers for special requests

・Provide accurate information on hotel rates, policies, and promotions

・Ensure a high level of customer satisfaction at all times

Requirements

・Proficiency in Japanese (JLPT N2 or above)

・English proficiency at B2 level or higher

・Minimum education: SPM or equivalent

・Strong communication and problem-solving skills

・Ability to work in a shift-based environment

No visa sponsorship available

Ideal for You If You

・Want to use your Japanese skills in a professional environment

・Are interested in the travel or hospitality industry

If you are passionate about customer service and eager to build your career in the travel industry, we would love to hear from you. Apply now!