Freshers- Associate Specialist Sales Support/BDR

• Ability to establish and expand relationships within each customer.
• Grows and maintains existing customer and partner relationships through proactive activity.
• Receives incoming calls and makes outbound calling to customers as needed.
• Day-to-day customer and partner requests which include licensing knowledge and proposal/quote creation, along with opportunity management.
• To create and manage customer's quotes, orders, agreements, licenses - ensuring that products are delivered in a timely manner and that the quality of the goods received is satisfactory.
• Supports the sales effort and updates the database and communicates changes within the company.
• Opportunity creation and management with aligned BDMs and set up customers in SoftwareONE internal systems
• Develops strong knowledge of leading industry trends through ongoing training with software publishers.
• Works within agreed customer SLAs
• Acts as key resource for leading industry volume license offerings.
• Demonstrates ability to close sales and overcome customer objections.
• Works collaboratively with assigned Business Development Manager to develop an overall territory account plan which will maximize opportunities and generate sales activity with customers and partners
• Knowledge of operational policies and procedures; customer service and sales probing techniques; and developing and maintaining long-term business relationships.
• Skilled in relationship building; verbal and written communication; problem solving; researching customer and product information; planning, scheduling, and organizing work; multitasking; and time management.

• Bachelor's degree in business administration, marketing, or related field.
• Previous experience in customer service, account management, or a related role preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong presentation, communication, organization, multitasking, and time management skills
• Ability to work in a fast-paced team sales environment with minimum supervision
• Solid problem solving and consultative skills required
• Strong presentation, communication, organization, multitasking, and time management skills
• Ability to work in a fast-paced team sales environment with minimum supervision

Are you interested in IT and want to gain experience but also develop your career at a global company

At SoftwareONE we offer you a Junior position in our team (Business IT). And the best part - we teach you everything you need to know through our SoftwareONE Academy!

Start of position: September 2024

Experience - Freshers & only 2024 Graduates (Completed Degree)

Field of Study- IT/ Computer Science/MBA Sales

Location: Malaysia (Only work from Office)