Job Description

About Net2Source

Net2Source is an employer-of-choice for over 4000+ consultants across the globe. A fast-growing IT subsidiary of Net2source Inc in APAC region specialized in IT Services and Solutions. We provide customized services to client requirements. Our Key Support Services include RPO, Managed Services, SOW Projects, Payroll Services etc. An exciting and diversified environment with top class professionals one can learn, contribute and grow in the technology driven processes. This may be your opportunity to join us!

Want to read more about Net2Source ,Visit us atwww.net2source.my

Job Summary

Company: One of Our Clients
Position : Front End Developer - Native Japanese
Location :Kuala Lumpur, Malaysia
Type : Permanent Employment - Regular Working Hours

Essential Functions Of The Job

As part of Web Development and Digital Marketing Team you will work in a diverse team of specialists from around APAC to intervene on delicate implementations with advertisers and webmasters to identify requirements for improving and deploying successful shopping and dynamic remarketing campaigns.
As a Front End Developer, you will be part of the largest, dynamic and diverse team in Malaysia. Your workplace will be in an ultra-modern offices in KL, accessible, safe with recreational activities and closest to trains, buses and all forms of transport.

To help sales teams in the region deploy leads, implement tags, optimize mobile ads performance, enable integration and troubleshoot issues that customers may have regarding their online ad campaigns.
To engage in phone consultations with customers in which you will educate them on mobile website speed issues and guide them to fix issues where possible.
Effectively consult or educate customers on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)
Provide customer service support with exceptional customer service as well as train, investigate and troubleshoot client along implementation by Hangouts
Troubleshooting for conversion, remarketing, dynamic remarketing, and analytics.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and and ISO18295-1 Quality Management System of TDMY

Qualifications Basic

Candidate must possess at least a Bachelor's degree in any field
At least 2 years experience in a customer service role OR experienced in coaching, training, or educating in a sales environment
Excited to work with evolving and emerging technology products

Required Qualifications

Excellent communication skills in both English and native language.
A deep understanding of tag implementation on CMS platforms such as Drupal, Wordpress, Shopify, Magento, or Zencart
A strong track record of successfully deploying, enabling and supporting Adwords, Analytics, Merchant Center, Tag Manager
Ability to quickly learn customer service software applications and customer process implementations (standard templates/processes)
Ability to advise customers on web maintenance and have associated knowledge in HTML, CSS, PHP, Javascript
Ability to consult or educate customers effectively on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)

About Our Client & Why you Should Join them:

Our Client isthe preferred business process outsourcing (BPO) partner of multinational companies and tech brands in Malaysia. Our client is also an Award-Winning Digital Economy Enabler. They aggressively look for candidates with right attitude and aptitude to be part of their diverse team.

Attractive Remuneration (Fixed, variables & benefits)
Comprehensive Insurance & Medical coverage
Premium workspaces
Career Development Program
Fast Track Career Progression
Walk A Mile - Job rotation & Enrichment
Engagement & Recognition Programs like appreciation day, digitalized games and contest, free food day, raffles, birthday treats, anniversary gifts, and much more!
Wellness & Health Program
Diverse & Inclusion culture
Employee Assistance Program (Counselling)
Staff Appreciation & Recognition Programs