Front Office Assistant

Company Description

The Putrajaya Marriott Hotel is a prestigious five-star establishment, featuring four renowned restaurants that are among the finest in Putrajaya. It boasts state-of-the-art event facilities, including the pillarless convention centre with a capacity of up to 2,000 guests together with a Garden Ballroom for events with a serene garden ambiance. Additionally, the hotel offers versatile conference rooms for smaller meetings and concurrent events.

Role Description

This is a full-time on-site role for a Front Office Assistant at the Putrajaya Marriott Hotel, located in Putrajaya.The Front Office Assistant will be responsible for managing front desk operations, including welcoming guests, handling check-ins and check-outs, and addressing guest inquiries. The role requires maintaining a professional and courteous demeanor to deliver excellent customer service.

Qualifications

• Strong interpersonal skills to build a welcoming environment and effectively assist guests.
• Excellent organizational and time management skills.
• Proficiency in relevant computer systems and software is an advantage.
• Previous experience in hospitality or front office roles is a plus.
• Fluent communication skills in English; additional languages are a bonus.