Company Description
SL Information is a leading Malaysian provider of end-to-end enterprise business solutions, serving over 250 companies locally and internationally. The company specializes in Enterprise IT Infrastructure, Integrated Enterprise Management, and Business Performance Management solutions, including ERP, Supply Chain Management, and AI Process Automation. SL Information is dedicated to delivering business value through tailored solutions, backed by a team of experienced professionals. As an award-winning organization, it prioritizes customer needs and innovative approaches to drive tangible business outcomes.
JOB DETAILS
Project Implementation and Product Management
- To develop detailed project plans together with project manager, including timelines, milestones, and resource allocation.
- To participate and perform the full cycle of project implementation, from the planning stage to deployment and post-deployment.
- To serve as the primary point of contact for customer in the respective consultant area throughout the implementation process.
- To provide ERP product walkthrough and conduct training to customers.
- To conduct thorough analysis and provide recommendations to customers for process improvements and ERP system configurations, integration, customization and application objects.
- To collaborate with technical team pertaining to system architecture, infrastructure and product extensions.
- To manage content development including SQL construct and API functional testing.
- To oversee data migration or data upload activities, ensuring data accuracy and integrity.
- To produce project documentation on business processes including functional requirement document.
- To conduct thorough testing of the ERP system to ensure it meets customer requirements and quality standards.
- To perform financial analysis and impact assessment in change management.
- To mentor juniors as part of leadership development.
- To get certified as Infor M3 functional consultant based on industry-specific product module.
Helpdesk Support
- To provide post-deployment Level 3 support on customers queries and production bug.
- To ensure proper project handover to Helpdesk team.
Pre-sales
- To provide professional consulting services to the clients on products and services.
General
- To consistently demonstrate actions (e.g. knowledge sharing, helping each other to meet project timeline, sense of urgency) to increase the teamwork with all team members.
- To continuously keep abreast of product and industry knowledge with alert on the latest technological advancements to provide leadership to cross-functional teams when necessary.
- To perform other duties at the discretion of the superior and/ or the management.
Qualifications
- Strong Analytical Skills and a problem-solving mindset.
- Excellent Communication and interpersonal skills to engage with clients and team members.
- Knowledge of Business Processes across various industries.
- Experience in Consulting and providing tailored solutions.
- Understanding of Finance and its integration with ERP systems.
- Bachelor's degree in IT, Business, Finance, or a related field.
- Previous experience with ERP implementation or consulting is highly advantageous.
- Ability to work independently and manage multiple projects effectively.
- Willing to travel across Malaysia depending on project requirements.
- Excellent project and time management skills.
