Purpose of the position
- The incumbent will be responsible for developing the gas business by delivering optimal gas application solutions to both existing and prospective customers. This includes introducing innovative application technologies to the marketplace, offering technical support, and managing end-to-end gas application projectsfrom initial design through to commissioning.
- The scope of responsibility includes all market segments in Malaysia, requiring close coordination with internal teams, vendors, and customers to ensure successful project execution and drive sustainable business growth.
Principal responsibilities
- Promote the sales of gas application technology to capture and develop the gases business.
- Acquiring of technology and transfer/applies this advantage to our customers.
- Understand, design, negotiate and implement technical solutions to new/existing customers in collaboration with local sales team
- Ensure that all activities meet and integrate with both customer requirements for health and safety, legal, environment policies and general duty of care, eg: HAZOP's risk assessments, method statements and Linde Codes of Practice
- Provide appropriate feedback, direct customer experience and new ideas to the team
- Work with our local marketing and sales team to identify local market opportunities
- Implement gas application technology into new market segments and new gas application technology into existing market segments.
Key interfaces
- Keep abreast of market changes and requirements
- Understanding customer's industry, process and needs
- Study and present our solutions to customer
- Conduct joint development demonstration
- Introduce relevant technologies to existing customers
- Understand how our technologies would apply and appeal to our customers
- Joint development and presentation with Linde Group support
- Conduct feasibility studies of new gas applications into existing industrial process
- To demonstrate and quantify benefits as a result of applying Linde's technology
- Retrofit designs of existing installations based on customer's request
- Involve all relevant parties early with clear task and constantly review of task
- Coordinate activities for both Linde and customers
- Ensure good control of safety and cost
- Prepare technical proposal and report
- Proper documentations of projects eg: Visits/feasibility study report, technical calculations etc
- Make technical reference eg: Equipment training material available
- Liase with Linde Group for technology transfer
- Realistic assumption, in the absence of data, during design stage
- Manage and monitor project safety, cost and schedule
Required critical behaviors
Strategic Delivery
- Develop compelling and robust strategies
- Delivers strategy against a set of measurable goals
- Ensure business structures and systems are aligned to delivery strategy
Partnership Building
- Develops productive internal and external working relationship
- Works collaboratively with internal and external groups
- Positively reinforces peer groups/partnership success
Performance through people
- Inspires others to achieve higher levels of performance
- Collaboratively sets stretching performance goals with others
- Build high performance team
Required key skills (functional/technical)
- Over 5 years of technical experience, with a strong foundation in engineering or industrial operations.
- Solid understanding of the industrial products market, with relevant experience preferred.
- Proven ability to work independently and take proactive initiative in driving tasks and solving problems.
- Strong people management and interpersonal skills, fostering collaboration and team performance.
- Demonstrated commercial acumen, aligning technical solutions with business goals.
- Excellent written and verbal communication skills, suitable for cross-functional and client-facing interactions
Required qualifications/experience
- Typically, 5+ years experience in technical related field and account management with preferred sector in Manufacturing Industries, Oil & Gas, Chemical & Energy, Metal & Glass, Food & Beverages.
- Qualified Bachelor's Degree in Engineering
