General Manager, Offices Segment

Key Accountabilities

1. Strategic & Business Leadership

• Lead the Offices Segment for IOI Properties Group within Klang Valley.
• Develop and execute business strategies and plans to drive the overall performance and growth of the office portfolio.
• Contribute to corporate and strategic planning for the Property Investment business.
• Identify opportunities to enhance portfolio performance, productivity and long-term asset value.
• Monitor market trends and conduct market and business analysis to identify potential opportunities and emerging risks.

2. Financial & Portfolio Performance

• Take overall accountability for the segment's budget and profit and loss performance.
• Drive initiatives to improve revenue, operating profit and working capital.
• Monitor business performance and undertake appropriate corrective actions where required.
• Analyse operational and financial performance to continuously improve productivity and overall portfolio performance.

3. Leasing & Asset Optimisation

• Provide overall leadership and direction for leasing and marketing activities across the office portfolio.
• Review and oversee key lease negotiations, transactions and agreements.
• Develop strategies to maximise occupancy and optimise the value of the office portfolio.
• Ensure leasing strategies remain responsive to market conditions, tenant requirements and business objectives.

4. Property Operations & Facilities Management

• Oversee the overall management and operations of office towers and properties owned by the Group within Klang Valley.
• Ensure properties are managed efficiently while maintaining high standards of service, quality and operational excellence.
• Oversee building maintenance and car park operations within the office segment.
• Drive continuous improvement in operational processes, productivity and service delivery.

5. Tenant & Stakeholder Management

• Develop and maintain strong relationships with tenants and ensure a high level of tenant engagement and satisfaction.
• Act as the senior point of contact for key property and facilities management matters.
• Maintain strong customer relationships while ensuring timely resolution of operational and tenant-related issues.

6. People Leadership

• Provide leadership, direction and guidance to the office segment team.
• Establish a high-performing and accountable working environment.
• Coach and provide feedback to team members to strengthen their capabilities and professional development.
• Drive organisational effectiveness through continuous improvement of processes and ways of working.

Requirements

• Minimum 15 years of relevant experience in property and/or asset management, including substantial experience in a senior leadership or equivalent capacity
• A Bachelor's degree in related field.
• Experience in real estate/property development industry is an added advantage.
• Strong leadership and stakeholder management capability.
• Strong commercial and business acumen.
• Strategic thinking with the ability to translate strategy into execution.