Job Title: General Manager — Business Development & Operations Management
Location: Penang, Malaysia
Work Mode: Hybrid
Employment Type: Permanent
Experience Level: 10+ years
Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.
About the Role
Join a Hong Kong-based leader in sustainable technology lifecycle solutions as the General Manager — Business Development & Operations Management for the Penang Operations Center. You will drive business growth, build strategic partnerships, and oversee efficient, compliant operations in the rapidly evolving field of e-waste recycling and IT asset disposition. This is a pivotal leadership role supporting the circular economy and sustainable practices across Malaysia and Southeast Asia.
Key Responsibilities
Drive business development across Malaysia and Southeast Asia, acquiring new customers and expanding recycling and IT asset recovery channels.Develop and maintain relationships with technology vendors, OEMs, and their channel partners to secure opportunities involving retired IT equipment.Build partnerships with data centre operators, enterprise customers, and other stakeholders to secure IT asset disposition, equipment recovery, and recycling opportunities.Pursue business with electronics and electrical appliance brands, manufacturers, energy storage and industrial equipment companies, and recycling traders.Establish long-term partnerships with upstream waste generators and downstream processors, smelters, and buyers of recovered materials.Lead commercial negotiations, pricing strategies, and contract execution to secure a stable supply of recyclable materials and sustainable profit margins.Identify opportunities in refurbishment, remarketing, secure data destruction, data centre decommissioning, and complementary services.Take full P&L responsibility for the Penang entity, including revenue, costs, and profitability.Prepare annual budgets and quarterly rolling forecasts for management.Deliver agreed annual revenue and profit targets.Oversee factory operations, dismantling production, warehousing, and logistics.Coordinate workshop, warehouse, and support teams to improve productivity, service delivery, and cost efficiency.Ensure effective coordination across equipment collection, processing, recovery, and downstream delivery.Lead recruitment, training, performance management, and incentive programmes for key local positions.Establish clear team responsibilities, performance expectations, and accountability.Manage stakeholder expectations across customers, suppliers, employees, and headquarters.Align local priorities with organisational objectives.Ensure operations comply with Malaysian environmental regulations, occupational safety and health requirements, and cross-border waste transportation requirements.Oversee secure handling and processing of retired IT equipment, supporting customer data protection and asset traceability requirements.Promote a strong safety culture, targeting zero major safety incidents and zero environmental compliance violations.Must-have Requirements
Bachelor's degree in any related discipline.At least 10 years of relevant experience in manufacturing, environmental recycling, or resource recovery.At least 5 years in a senior management role, such as General Manager, Plant Manager, Operations Director, Regional Manager, or equivalent.Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.Experience in manufacturing, environmental recycling, or resource recovery.Experience in a senior management role (e.g., General Manager, Plant Manager, Operations Director, Regional Manager, or equivalent).Experience managing financial performance, budgets, forecasts, and operational costs.Ability to lead multidisciplinary teams and resolve problems under resource constraints.Excellent communication, coordination, and stakeholder management skills.Fluency in English, Bahasa Malaysia, and Mandarin.Nice-to-have Requirements
Direct experience in recycling or IT asset recovery.Established relationships with technology vendors, OEMs, or channel partners relevant to sourcing retired IT equipment.Experience working with data centre operators or enterprise customers on IT asset disposition, equipment recovery, or decommissioning.Familiarity with secure data destruction, refurbishment, remarketing, and reverse logistics.Experience in electronics and electrical recycling, power battery recycling, or plastics and rubber recycling.Knowledge of recycling and resource recovery markets in Malaysia and Southeast Asia.Existing relationships with waste generators, dismantling facilities, downstream processors, or buyers of recovered materials.Why Join Us
Be part of a forward-thinking organisation committed to sustainability and the circular economy. You will have the opportunity to shape business growth, lead high-impact initiatives, and work alongside a passionate team dedicated to making a positive environmental impact across the region.
