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Global Program Senior Manager

10-12 Years

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

About Us

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results every day.

Responsibilities

  • Lead and coordinate global logistics programs involving transport, warehousing, control tower setup, systems integration, and change management.

  • Accountable for the overall Lead Logistics Partner (LLP) operations performance.

  • Develop and manage global program plans, timelines, milestones, and resource allocations.

  • Serve as a single point of contact for the client at a global level.

  • Establish and manage program governance structures, including steering committees, workstreams, and escalation paths.

  • Conduct regular business reviews (QBRs/MBRs) with senior client stakeholders.

  • Ensure alignment between client strategy, LLP solution design, and operational execution across all involved countries and partners.

  • Identify opportunities for efficiency gains, service enhancements, and value-added solutions within the program scope.

  • Drive & accelerate delivery of expected business results.

  • To contribute and work on continuous improvements.

  • Own and manage the global relationship with strategic clients across all regions.

Requirements

  • Minimum, a Bachelor's Degree in Engineering/Business Management/Logistics and Supply Chain.
  • Minimum of 10 years experience in logistics, preferably in LLP/4PL models, control tower operations, and transport management systems
  • Minimum 8 years of Managerial experience, preferably with regional international operations working experiences.

  • Minimum 5 years of Global Account or Programme Management across countries.

  • Strategic thinking with strong operational execution skills.

  • Strong leadership and stakeholder management capabilities.

  • Excellent communication, presentation, and influencing skills.

About Company

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.

Job ID: 126422549