Global Supply Chain Manager (Rapid Response Team)

Job Description

• Coordinating critical electronic component shortage mitigation activities across Contract Manufacturers, distributors, manufacturers, brokers, procurement, planning, engineering, quality, and business unit stakeholders.
• Driving fast and transparent communication between internal customers and suppliers to support timely business decisions and minimize production or revenue impact.
• Managing and maintaining shortage mitigation action plans, including root cause, supply impact, mitigation plan, owner, due dates, recovery status, and escalation actions.
• Supporting daily open market component searches, distributor checks, broker RFQs, spot buy activities, and alternate source identification.
• Engaging with engineering and quality teams to prioritize alternate component approvals, PCN reviews, TDN actions, EOL mitigation, and dual-source opportunities.
• Supporting manufacturer and distributor escalations to improve delivery prioritization and secure recovery commitments.
• Driving Contract Manufacturer accountability through structured daily or weekly shortage reviews, clear deliverables, reaction-time expectations, and follow-up discipline.
• Maintaining accurate shortage data in Smartsheet, RAIL, and other approved tracking tools to ensure reliable reporting and decision-making.
• Preparing weekly updates, KPI summaries, and executive-level visibility on critical shortages, aging items, cost impact, closure status, and supplier recovery actions.
• Supporting cost control by ensuring broker buy activity follows approved processes, UPPV tracking, broker evaluation, and appropriate approval flows.
• Driving continuous improvement in shortage management processes, escalation discipline, communication flow, documentation traceability, and supplier performance management.
• Supporting shortage avoidance activities such as stock projection reviews, CTB analysis, expanded shortage visibility windows, EOL process support, and proactive dual-source proposals.

Requirements

• Bachelor's degree in Supply Chain, Business, Engineering, Operations, or related field, or equivalent professional experience.
• Minimum 8 years of experience in procurement, supply chain, materials management, supplier management, electronics sourcing, or shortage mitigation.
• Ability to work flexible or non-standard hours to liaise effectively with teams and stakeholders across Europe and North America.
• Experience working with Contract Manufacturers, distributors, manufacturers, brokers, or electronic component suppliers.
• Strong understanding of shortage management, open market sourcing, RFQ processes, supplier escalation, alternate sourcing, and recovery planning.
• Experience using tools such as Excel, Smartsheet, ERP systems, Agile, Oracle, SAP, RAIL, or similar shortage tracking and reporting tools.
• Ability to work with urgency, structure, and discipline in a fast-changing environment with multiple priorities.
• Up to 20% travel may be required.