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About the Role
To ensure the business and operational activities are conducted in the RIGHT way and provide governance support to contribute to profitable and sustainable growth for Corporate Solutions Division.
1. Governance and Regulatory Management
- Act as the primary governance lead for CSD, ensuring effective governance frameworks, policies, processes and controls are established, implemented and maintained.
- Interpret, assess and translate regulatory developments, industry guidelines and Group requirements into actionable business requirements.
- Lead the implementation and operationalisation of new regulatory requirements, ensuring timely compliance across all impacted functions.
- Provide strategic advice and guidance to the teams and stakeholders on regulatory obligations, governance requirements and emerging compliance risks.
- Drive governance awareness and foster a culture of accountability, ethical conduct and regulatory compliance throughout the division.
- Review and strengthen governance processes to ensure alignment with local regulatory requirements, AIA Group standards and industry best practices.
- Represent the division in governance, compliance and risk forums, committees and management meetings.
2. Compliance and Risk Oversight
- Oversee the effective implementation and monitoring of compliance controls to mitigate regulatory and operational risks.
- Partner closely with Compliance, Risk Management, Legal, Data Privacy and other control functions to ensure consistent application of policies and regulatory requirements.
- Identify, assess, monitor and escalate key compliance and operational risks impacting the division.
- Lead and coordinate risk assessments, compliance reviews, control testing, quality assurance activities and gap analysis exercises.
- Monitor remediation activities and ensure timely closure of compliance issues, risk incidents and control deficiencies.
- Oversee the division's outsourcing governance framework, including annual outsourcing assessments and regulatory submissions relating to TPAs, APTBs, GI providers and other outsourced service providers.
- Ensure compliance with Data Privacy requirements by working closely with relevant stakeholders to maintain robust data governance practices.
- Provide oversight on departmental risk reporting, risk registers, control attestations and governance reporting to management and enterprise risk functions.
3. Audit and Control Management
- Lead all internal and external audit engagements impacting the division, ensuring effective preparation, coordination and execution.
- Serve as the key liaison between auditors and business stakeholders during audit reviews.
- Establish mechanisms to monitor and track audit findings, management action plans and remediation activities to ensure timely closure.
- Evaluate audit observations and identify opportunities to strengthen internal controls and governance practices.
- Drive continuous improvement initiatives to enhance control effectiveness, risk management and regulatory compliance.
4. Legal and Contract Governance
- Oversee governance and compliance aspects relating to contractual arrangements, client agreements and business partnerships together with Legal.
- Provide guidance to business stakeholders on legal and contractual governance requirements.
- Ensure proper contract governance, record management and maintenance of agreement repositories.
- Monitor contractual obligations, approval processes and review cycles to ensure regulatory and legal compliance.
5. Stakeholder and Regulatory Engagement
- Build and maintain strong relationships with internal and external stakeholders including Compliance, Legal, Risk Management, Internal Audit, Data Privacy Office, regulators and AIA Group functions.
- Coordinate and consolidate responses to regulatory consultations, reviews, surveys and thematic assessments.
- Support regulatory engagements, inspections and information requests by ensuring timely and accurate submissions.
- Facilitate effective communication of regulatory, governance and risk-related matters across the division.
- Influence stakeholders at all levels to ensure accountability and ownership of governance, compliance and risk obligations.
6. Governance Reporting and Management Information
- Develop and present governance, compliance and risk dashboards, reports and insights to senior management and governance committees.
- Monitor key risk indicators (KRIs), compliance metrics and governance outcomes to support informed decision-making.
- Provide regular updates to divisional leadership on emerging regulatory developments, audit outcomes, risk exposures and compliance performance.
- Ensure reporting is accurate, timely and aligned with management and regulatory expectations.
7. Strategic Projects and Continuous Improvement
- Lead and drive governance, compliance and risk-related transformation initiatives across the division.
- Manage cross-functional projects arising from regulatory changes, internal policy enhancements and Group initiatives.
- Identify opportunities to strengthen governance processes through automation, process improvement and enhanced controls.
- Champion best practices and continuous improvement initiatives to improve operational effectiveness and compliance maturity.
Minimum Job Requirements:
- Development, governance and management of effective enterprise solutions and outcomes
- Possess strong strategic, analytical, problem solving and decision-making skills, with high attention to detail
- Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge in PowerBI or any data analytics tool will be an added advantage.
