Key responsibilities of the Ground & Rail Business Development Manager include:
- Drive business growth for the Ground & Rail logistics segment in Singapore / Malaysia.
- Identify, develop, and secure new business opportunities across cross-border trucking, domestic distribution, and related ground transport solutions.
- Support the expansion of cross-border ground freight and enhance local distribution capabilities to meet evolving customer demands.
- Promote full suite of Ground product offerings including FTL, LTL, milk-run, and last-mile delivery services.
- Build and maintain strong relationships with key customers, partners, and industry stakeholders.
- Collaborate closely with internal teams (e.g., operations, pricing, product, and customs compliance) to deliver competitive and customer-centric logistics solutions.
- Ensure profitability and sustainable revenue growth through effective pipeline management and strategic account development.
- Represent the Ground & Rail product in internal and external business discussions, positioning it as a core logistics solution in the regional supply chain.
- Monitor market trends, customer needs, and competitor activities to refine commercial strategy and product offerings.
Qualifications, experience, and skills required for this role include:
- Achieve individual sales and gross margin targets by proactively managing the full sales cycle within all Ground & Rail customer segments.
- Develop and maintain a robust sales pipeline with accurate forecasting to meet business goals.
- Collaborate closely with national sector leaders and product stakeholders to align sales strategies with market needs and product capabilities.
- Customize commercial proposals and solutions to address unique customer requirements across cross-border and domestic ground logistics.
- Lead negotiations and contract closures ensuring profitability and compliance with company policies.
- Coordinate internally with operations, pricing, and trade lane teams to ensure smooth onboarding and service delivery for new customers.
- Monitor market developments, customer feedback, and competitor activities to inform continuous improvement of sales approaches.
- Foster long-term relationships with customers to support retention, upselling, and business expansion opportunities.
