Head, Business Centre
Head, Business Centre
affin group- Posted 6 months ago
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Job Description
Create your future with Affin! You too can make a difference.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.
- SALES MANAGEMENT
- Ensure new loans are in accordance to targets specified under the BC's Annual Credit Plan.
- Review and track performance of the centre's sales target.
- Provide guidance and advice to team members in implementing the Bank's lending strategy.
- Ensure promptness of credit processing and reviews for accounts under the portfolio.
- Undertake the monitoring and review activities to ensure loan assets are in line with the Bank's desired quality.
- Manage processes to ensure compliance to prescribed level of service standards.
- Conduct regular visits and meetings with top-end BC customers to enhance banker-customer relationship and service quality.
- Establish new business relationships and manage existing loans with a view to maximize utilization and reduce NPLs.
- Implement customer retention strategies and programs.
More Info
Key Skills
Customer Retention Strategies
