Head, Construction Industry Product Support

We are seeking a results-driven and strategic Head, Construction Industry Product Support Sales (Sabah). The role will oversee the sales team, drive aftermarket and product support sales performance, and collaborate with cross-functional stakeholders to achieve business targets while delivering excellent customer satisfaction.

Key Responsibilities

• Lead, mentor, and support the sales team to achieve sales target and deliver excellent customer satisfaction.
• Drive strategic sales initiative by analyzing sales performance to identify growth opportunities.
• Collaborate closely with cross-functional stakeholders to align business strategies and execution.
• Monitor market trends, customer needs, and competitor activities to drive strategies.
• Support and execute sales campaigns, customer engagement events, and training initiatives.
• Ensure accuracy and integrity of sales data, reporting, forecasting, and commission structures.

Requirements

• Bachelor's degree in Engineering, Business, Marketing, or a related discipline.
• 5–8 years of experience in product support, aftermarket sales, or related commercial role.
• Prior experience leading, coaching, or mentoring sales teams is strongly preferred.
• Analytical and results-driven, with excellent communication and leadership skills.
• Experience and knowledge of the heavy equipment industry is an advantage.
• Fluent in English, Bahasa Melayu, and Mandarin; proficiency in local dialects is a plus. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.