We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference
Job Brief
We are looking for a self-starter who is able to manage a portfolio of digital credit products.
This person will be responsible in exploring new possibilities in digital credit from research, negotiating deals with partners, crafting customer value proposition, oversee product implementation planning, delivery of solutions to ensuring the success of a product post launch.
Job Responsibilities:
- Lead and continuously enhance the Enterprise Risk Management framework, aligned with BNM regulatory expectations.
- Oversee non-financial risks, including operational, technology, cyber, outsourcing, regulatory, and conduct risks.
- Drive enterprise risk assessments, risk appetite monitoring, KRIs, and risk reporting to Management and the Board.
- Own Operational Resilience, BCM, and BCDR, including BIAs, crisis management, and regulatory-required testing.
- Establish and oversee outsourcing and third-party risk management, including joint testing with critical vendors.
- Act as a trusted risk advisor to business, product, technology, and operations teams on new initiatives.
- Oversee material incidents, root cause analysis, and remediation tracking.
- Support regulatory engagements, risk-related submissions, and supervisory reviews.
- Champion risk culture, awareness, and training across the organisation.
- Act as deputy to the CRO and successor-in-readiness.
Job Requirements:
- Proven experience in ERM / Operational Risk / Non-Financial Risk within fintech, digital banking, payments, or regulated financial institutions.
- Strong working knowledge of BNM regulatory frameworks (e.g. RMiT, BCM, outsourcing).
- Able to operate hands-on while thinking strategically and Board-level.
- Comfortable challenging senior stakeholders with credibility and pragmatism.
Our Perks and Benefits:
- Flexi clock-in hours.
- Monthly eWallet allowance.
- Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]
Note: Only shortlisted candidates will be contacted.
