Head, Forex & Dual Currency Investments Products

As the Head of FX and DCI, you will hold a pivotal regional leadership position tasked with driving the overarching strategy, growth, and P&L performance for our Foreign Exchange and Dual Currency Investment portfolios. Spanning the complete wealth continuum-from Personal Financial Services (PFS) and Priority Banking in Malaysia to Private Banking (PB) across both Malaysia and Singapore-this role demands a visionary approach. Your primary mandate is to elevate FX into a core revenue engine by commercializing foreign currency solutions and aggressively scaling DCI volumes through precise strategic execution across all client segments.

Key Responsibilities

Drive Regional P&L and Commercial Growth

• Revenue Leadership: Champion ambitious revenue and volume growth objectives for the FX and DCI product suites across the Malaysia and Singapore markets.

• FX Strategy & Acceleration: Establish FX as a premier revenue generator by capitalizing on market opportunities and expanding the Foreign Currencies book across the PFS, Priority, and Private Banking channels.

• DCI Market Expansion: Accelerate DCI penetration and volume expansion via precision-targeted product positioning, innovative portfolio structuring, and robust cross-selling initiatives.

Strategic Execution & Lifecycle Management

• Campaign Conceptualization: Design, execute, and monitor high-impact marketing and sales campaigns uniquely calibrated for the nuances of Retail, Priority, and Private Banking clientele.

• Rollover Desk Optimization: Enhance the efficiency and strategic deployment of the rollover desk to boost client retention, stimulate reinvestments, and secure recurring DCI revenue streams.

• Tailored Product Structuring: Architect bespoke FX and DCI offerings in close collaboration with Global Markets, ensuring products are precisely aligned with the diverse risk appetites and financial sophistication levels across the spectrum-from standard retail consumers to ultra-high-net-worth (UHNW) individuals.

Stakeholder Synergy & Ecosystem Integration

• Cross-Functional Synergy: Forge strong partnerships with Segment Heads, Relationship Management teams, and Digital Banking leaders to seamlessly integrate FX and DCI solutions into routine client advisory and digital touchpoints.

• Retail Ecosystem Leveraging: Collaborate extensively with the broader PFS organization to harness existing retail banking infrastructure and digital platforms, effectively scaling products for the all segments.

• Global Markets, Treasury & Product Alignment: Work in lockstep with Global Markets, Wealth Product Specialists, and Business Finance to guarantee competitive market pricing, maintain a robust product pipeline, and ensure flawless trade execution.

Key Performance Indicators (KPIs)

• Achievement of total FX and DCI revenue against established regional targets for Malaysia and Singapore.

• Year-over-year growth metrics for the Foreign Currencies book and the active DCI client base.

• Transaction volume and digital penetration rates for FX solutions .

• Optimization of the rollover efficiency rate and overall portfolio retention metrics for DCI products.